Chih Lee

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Creative UX/UI Designer with over 20 years of experience managing and delivering high-impact integrated design solutions for Fortune 500 brands. A proven track record of building and mentoring high-performing teams, fostering long-term client relationships, and driving new business growth—expert at navigating high-pressure, deadline-driven environments while maintaining a sharp focus on strategic communication and presentation excellence.

Skills

User Interface (UI) DesignUser Experience (UX) DesignVisual DesignCreative DirectionCritical ThinkingCreative StrategyWeb AccessibilityUser Centered Design PhilosophyDesign System ManagementAgile and Waterfall MethodologyFigmaAdobe Creative SuiteSketchQuarkXpressMicrosoft OfficeJIRA

Experience

Manager Digital UX/UI Designer at CVS Health

2020 – 2025 Remote, MA

• Delivered creative solutions for Loyalty & Ecosystem for ExtraCare & ExtraCare Plus membership that drive high enrollment engagement and business growth.

• Translated broad OKRs into scalable customer experiences to meet enterprise goals.

• Partnership with product, engineering, marketing, and brand to ensure success in cross-functional collaborations.

• Integrated insights from behavioral research, analytics, and customer feedback to guide decision-making at scale.

Senior Interactive Designer at TripAdvisor

2014 – 2020 Needham, MA

• Built multiple digital projects for B2C, B2B, and some internal creative from emails, micro sites, online advertising, storyboard development and print collateral from magazine spreads and posters.

• Collaborated closely with other creative members to concept new design ideas to push creativity.

• Partnered with user experience group from concept through design to develop user-friendly designs.

Interactive Designer (Freelance) at Fidelity Investments

2013 – 2014 Boston, MA

• Produced multiple digital projects of micro sites, online advertising, storyboard development and iPhone, iPad interface layouts.

Senior Art Director (Freelance) at Lehman Millet

2012 – 2103 Boston, MA

• Construct iPhone interface layouts for ZEMPLAR Dosing Calculator, Abbott: Human. Factored. in Micro Site and iPad interface layouts.

Senior Art Director (Freelance) at Marketing Drive

2012 – 2012 Boston, MA

• Draft iPad interface layouts for CVS and assisted with other various projects as needed.

Senior Art Director (Freelance) at Digital Innfluence Group

2011 – 2012 Boston, MA

• Developed multiple digital projects for My Colortopia by Glidden, IBM, and bunch of Hasbro’s games including designing social media (LinkedIn, Twitter, and Facebook) pages for My Colortopia by Glidden, IBM, and bunch of Hasbro’s games.

• Collaborated closely with creative team on new business pitches and assisted on other projects such as on an ad hoc basis.

• Partnered with user experience group from concept through design to form user-friendly designs and applications for websites, mobile and social media (including related Facebook, twitter components).

Senior Art Director (Freelance) at Wayfair

2011 – 2011 Boston, MA

• Directed in rebranding and rollout of new Wayfair name/logo identity redesign, refresh of new site launch, lobby display, and reward gift card was handed out on The Nate Berkus Show.

• Revamped on other projects such as AllModern packaging design and some OLA banners.

• Mentored junior designers.

Art Director (Freelance) at Bluefish Agency

2010 – 2011 Cohasset, MA

• Supported Creative Director with online advertising, website design and print collateral campaigns for Maui Jim and Suffolk Construction from initial concept creation through launch.

• Achieved of translating and presswork the 2011 Maui Jim catalog and brochure into 12 different languages within a one month period.

Art Director at Digitas

1999 – 2010 Boston, MA

• Led and assisted in overall concept creation, design and launch of large website engagements, online advertising and print collateral for InterContinental Hotels Group, Samsung, Norwegian Cruise Lines, AstraZeneca, GMAC, and others.

• Streamlined on other major accounts as needed, including P&G (Tide & Downy) and Crest.

• Enhanced recipient of the Online Social Media – OMMA Award for “The Smart Show” of Holiday Inn Express.

• Spearheaded success of season one campaign, The Smart Show 2 was continued: supported website content with new brands and integrated video and web content with additional sponsorships and promotions to appeal to business travelers.

• Managed/mentored more junior team members.

• Executed side-by-side with the User Experience team to generate user-friendly designs and applications for websites, mobile and social media (Facebook, Twitter).

Senior Designer (Promoted) at Digitas

2000 – 2005 Boston, MA

• Partnered with the Associate Creative Director, Copywriter and User Experience to execute different variety of digital engagements on Fortune 1000 brands such as GMC, Pontiac, OnStar and other GM models.

• Pitched in to help out brand team members on various projects on a continual basis.

Designer (Promoted) at Digitas

1999 – 2000 Boston, MA

• Demonstrated in a variety of projects and pitches, contributing to a strong relationship with clients such as Neiman Marcus, Kate Spade, NBA, and L.L. Bean.

• Received a Chameleon Award from the Creative Department for exceptional performance and being able/willing to jump and help out on any task or project.

Education

Graphic Design at Massachusetts College of Art and Design

1995 – 1998 Boston, MA

BFA Graphic Design

Graphic Design at Montserrat College of Art

1992 – 1994 Beverly, MA

Graphic Design Coursework

Awards

OMMA Award: The Smart Show by Holiday Inn Express, OMMA Award

A daily web series sending two comedic documentarians on a cross-country road trip exploring what's so smart about America.

42nd Annual New England Book Show: Covers + Jackets, Bookbuilders of Boston

Judges' Comments: Warm, inviting. "Just plain like it!"